At NIX, we believe that every individual, including beginners with minimal or no experience, deserves the chance to develop and progress. We are providing this in practice, so now we are looking for a Junior Tech Support Engineer to join our team. This role will provide the selected candidate with ample opportunities to embark on a promising career. 

Responsibilities:

• Assisting international clients
• Sending emails
• Investigating client reported problems
• Logging and tracking issues
• Conducting web meetings
• Creating and testing public solutions

What we expect from you:

• Upper Intermediate/Advanced level of written and verbal English
• Computer Science education and/or advanced PC user
• University graduate or senior-year student (full-day)
• Psychological stability and high level of patience
• Able to work overtime and/or on holidays, if necessary
• Able to conduct early morning shifts if needed on a shift basis

Will be a plus:

• Technical Support experience, particularly in PC and network troubleshooting
• QA experience
• Understanding of the main software development lifecycle
• Experience in international exchange programs or working with international staff
• Knowledge of System Administration and Networking
• Knowledge of Oracle SQL

What we offer:

• Support from friendly mentors who will share their experience with you and help with tasks
• A comprehensive system of training and growth from junior to middle, senior, and even higher levels
• Projects that will allow you to learn something new and better understand the IT industry and real business needs
• A flexible reward system, where your income will depend on you and your desire to develop
• An informal corporate culture with a fun team atmosphere

To start a successful career with NIX, send your resume to [email protected]. We will be happy to overcome new professional challenges together with you!