● Developing and implementing effective Performance Review processes;
● Creating various employee surveys to increase job satisfaction (eNPS raised by 20% for 2 years);
● Developing HR Policies on different situations and business needs;
● Build company Knowledge Hub on Notion;
● Integrating the usage of the CRM-System 'Hurma';
● Onboarding Project Managers and C-Level (also creating transparent process for all newcomers);
● Creating onboarding/offboarding & adaptation programs;
● Participating in strategic planning of the company;
● Cascading tasks and goals from global company strategy to HR and Recruiters OKRs;
● Solve problems with employees (I hold one-on-one meetings, assist in resolving conflict or disputable situations between employees, and act as a mediator and facilitator);
● Coaching C-level & Projects Managers on how to develop teams;
● Manage work of HR Assistant, Office Manager and Recruitment Team.
Achievements
Revenue growth (2021 vs. 2022) +33%, and I’m sure that I made an impact for this
Stuff turnover rate indicator decreased by 23.6%
Develop L&D processes in the company:
- Organised 2 massive courses for our Project Managers Team (about General PM processes around 2 months & about Business Development around 3 months)
- HR team regularly organizes about 5 tech and 3 non-tech events every 3 months